Help

Simply select an attraction from the left hand menu or use the search facility at the top of the screen. To view the latest prices, select the attraction ticket of interest, then select the number of tickets and the dates required and click proceed. Then confirm the despatch method by clicking proceed. You will then see on screen the current prices. From this screen you can proceed to purchase the tickets.

When will I receive my tickets?

Attraction tickets purchased through this website will be despatched by recorded delivery, free of charge, at least 14 days prior to your departure if not before. As the tickets / admission vouchers will be sent by recorded delivery, someone will need to be at the address to sign for the package. If no one is available to sign for delivery, the tickets will be held at your local Post Office sorting office for collection.

Can I exchange or get a refund on my tickets?

If you decide to cancel you should contact us immediately to claim any refund due. Our refund policy is outlined in our terms and conditions.

What terms and conditions apply to my booking?

Tickets for attractions listed on this site are supplied by Keith Prowse Attraction Tickets and are subject to their Terms and Conditions.

Online Security

The page at which you enter your credit card information is secured by a VeriSign SSL certificate. VeriSign is a recognised standard in establishing a secure environment between your web browser and the web site. Any site that holds a VeriSign certificate insures that you are using a secure system for your transactions.

You should be able to verify this by right clicking with your mouse (Mac users Ctrl-Click) on the page you are requested to input your credit card details. Then choose view Page Properties/Info.

We also have stringent checks in place to make sure that the transactions we process are not fraudulent. In addition to checks that look for patterns in credit/debit card use which may be erroneous, we also implement Address Verification which adds an extra level of security to a transaction. The billing address that you enter is checked against the address that the bank holds for that card. We also request the CV2 number. All credit and debit cards carry a security code number (CV2 or Card Verification Value). This number is known to the bank and printed on the card, but is not stored or printed anywhere else. Therefore, it can be used as a check that when you make your purchase you are in physical possession of the card, or have at least seen the card at some time.